Managing Your Subscription

You can view and manage your RentWize subscription at any time from your account settings.

Viewing Your Current Plan

1. Open RentWize and sign in
2. Go to Settings → Subscription
3. You'll see your current plan (Free, Plus, or Pro), billing cycle, next billing date, and payment method

Upgrading Your Plan

See Choosing a Plan for a full walkthrough of our tiers. You can upgrade from Settings → Subscription at any time.

Changing Your Billing Cycle

If you're on a paid plan monthly billing, you can switch to annual billing to save. Go to Settings → Subscription → Change Plan and select Annual. The change takes effect at your next billing date.

Updating Payment Details

To update your credit or debit card:

1. Go to Settings → Subscription → Payment Method
2. Tap Update Card
3. Enter your new card details and confirm

Payments are processed securely. RentWize does not store your full card number — this is handled by our PCI-compliant payment provider.

Billing History

To download receipts or view past invoices:

1. Go to Settings → Subscription → Billing History
2. Tap any invoice to download as PDF

Invoices are also emailed to your registered email address after each payment.

Failed Payments

If a payment fails, Stripe marks your subscription as past due and sends a payment notification where available. Paid features may pause until the payment method is updated or the invoice is paid. If you believe your access is wrong after updating payment details, contact support.

Cancelling Your Subscription

See Cancelling or Deleting Your Account for details on how to cancel. Your paid features remain active until the end of the current billing period.

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All prices are in AUD and include GST.