RentWize Help

RentWize guide

What RentWize Is and Is Not

Understand RentWize's current launch scope, legal limits, and where to get advice outside the product.

What RentWize Is and Is Not

RentWize is a tenancy record-keeping and dispute-preparation product for Australian renters. It helps you organise property details, condition reports, maintenance records, evidence, communications, rent increase notices, bond dispute notes, billing, privacy requests, and tribunal bundle exports.

What RentWize is built for

  • Keeping tenancy records in one place
  • Creating dated property and condition records
  • Uploading and labelling tenancy evidence
  • Tracking repairs, notices, rent changes, and communications
  • Preparing structured bundles from records you have already reviewed
  • Helping support teams answer product questions safely

What RentWize is not

RentWize is not a law firm, tenancy union, tribunal, agent, landlord, insurer, or government service. It does not:

  • give legal advice
  • decide whether evidence is legally sufficient
  • guarantee a bond, repair, rent, or tribunal outcome
  • file tribunal applications for you
  • replace checking current state or territory rules
  • send sensitive identity or financial documents through support chat

Before taking action

Always review your own facts, check the current rules for your state or territory, and seek help from a tenants' union, community legal centre, state authority, or qualified adviser when the issue is serious or time-sensitive.

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